Terms of service

Last updated: Friday 4th July 2025

Welcome to Muma Prints! These Terms of Service (“Terms”) govern your access to and use of our website, services, and products. By accessing or using our website, you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not use our website or services.

1. Overview

This website is operated by Muma Prints. Throughout the site, the terms “we”, “us” and “our” refer to Muma Prints. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

2. Products & Services

We offer custom-designed, made-to-order products using a print-on-demand model. Please note:

• All items are made to order and are not mass-produced.
  
  
• Colors may vary slightly from what you see on screen due to monitor settings.
  
  
• Sizing may vary slightly depending on the manufacturer and product style. Please refer to sizing guides when available.
  
  

3. Orders & Payment

• All prices are listed in GBP (£)
  
  
• Payment is required at the time of purchase via our available payment methods.
  
  
• Once an order is placed, it cannot be modified or cancelled as items go into production quickly.
  
  

4. Shipping & Delivery

• Processing times are typically [5-10 business days], depending on the product.
  
  
• Delivery time varies based on location, shipping method, and carrier.
  
  
• We are not responsible for shipping delays caused by carriers, customs, or natural events.
  
  
• You are responsible for providing accurate shipping information.
  
  

5. Returns & Refunds

As our products are made to order:

• We do not accept returns or exchanges for change of mind, wrong size, or color.
  
  
• However, if your item arrives damaged or there is a printing error, please contact us at reachus@mumaprints.co.uk within 7 days of delivery with photos of the issue, and we’ll arrange a replacement or refund.
  
  

6. Intellectual Property

All designs, content, and images on this website are the intellectual property of Muma Prints, unless otherwise stated. You may not use, reproduce, or distribute any content from our site without express written permission.

7. User Conduct

By using our website, you agree not to:

• Use the site for any unlawful purpose.
  
  
• Attempt to interfere with the website’s functionality or security.
  
  
• Post or transmit any content that is abusive, defamatory, or violates any third-party rights.
  
  

8. Limitation of Liability

We do our best to ensure accurate and timely service, but we are not liable for:

• Any damages or losses resulting from use of our site or products.
  
  
• Any errors, omissions, or inaccuracies in product information or website content.
  
  

To the fullest extent permitted by law, our liability is limited to the purchase price of the product you ordered.

9. Changes to These Terms

We reserve the right to modify these Terms at any time. Changes will take effect immediately upon posting on the website. It is your responsibility to review the Terms regularly.

10. Contact Us

If you have any questions about these Terms, please contact us at:

Muma Prints

Email: reachus@mumaprints.co.uk

Website: www.unprinted.co.uk